Service is our top priority…

... and we want to maintain customer satisfaction with our extensive range of services. Communication with you as a partner and your satisfaction are our greatest concerns.

Should you experience any problems or inconveniences, please don't hesitate to tell us. Our professional team will process every complaint quickly and diligently.

• The friendly staff in the orders receiving department are available per telephone and will be happy to assist you. You can also place your order per email or fax. No matter which route you choose, your order will generally be shipped within 24 hours.

• Do you need replacement parts for an electronic device or appliance article? Our repair department has a large supply of replacement parts in stock for you and can usually find the solution for your problems.

• We guarantee every electronic device purchased from us for 12 months. After the warranty has expired, we can inexpensively repair defective electronic devices. Our qualified team can quickly fix your product.

• Our annual catalog will keep you informed about the latest developments and is naturally sent to our customers each year free of charge.

• Last but not least, we have our website. Here you can find all necessary information – whether a contact form or directions to reach us…